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Frequently Asked Questions
Who is it for?
Adult smokers only. Not for persons under 21 or pregnant women.
Does it work in all cars?
MRK 4 USB is designed for traditional 12V cigarette-lighter sockets and may not be compatible with charging-only power outlet sockets.
Will it work in a power outlet socket?
No. It is not designed for vehicle power outlets that are built only for charging devices.
Can it charge two phones at once?
Yes. It supports two devices simultaneously, with 2A per USB port.
How do I know when it is ready?
The LEDs show each stage:
Blue = USB charging power
Orange = heating
Red = ready to light
How long does the element last?
The heating element is designed for up to 18,000 lights, or around 18 months of average use.
Does the product come with a warranty?
Yes. The MRK 4 USB includes a 12-month limited warranty covering manufacturing defects under normal use.
How long does delivery take?
Current estimated delivery time is approximately 3 weeks from order confirmation.
